We advocate for the interests, rights and wellbeing of children and young people

Contacting our Child Rights Line

For free, independent advice on children’s rights:

  • call us on 0800 224 453 from 9am to 5pm Monday to Thursday. If you need an interpreter, just ask for language line and the language you want when you call us
  • email advice@occ.org.nz (please note that emails received on Thursday and Friday are unlikely to be read until the following Monday).

If you’re concerned about the immediate wellbeing of a child or young person, call:

  • Police on 111
  • Child, Youth and Family on 0508 FAMILY (0508 326 459)

Where to get help

The following services are free and available 24/7:

Lifeline - 0800 543 354
Suicide Crisis Helpline - 0508 828 865
Youthline - 0800 376 633
Kidsline - 0800 543 754
Depression helpline - 0800 111 757
Samaritans - 0800 726 666

Whatsup - 0800 942 8787 (available 1pm-11pm)

If you or someone else is at immediate risk, call 111

Who to contact

A number of organisations can help you with different questions about children's rights and offer advice.

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Legal Rights

If you want to know about age thresholds - from what age you can leave a child at home unsupervised, to the age at which a child can be charged with committing a crime - this page has the answers.  Yo...

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Health Rights

If you have questions about a parent's right to know health-related information about their child, a child's right to say no to medical treatment, or whether doctors visits are free for children, this...

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UN Convention on the Rights of the Child

The Children's Commissioner has a role to promote the UN Convention on the Rights of the Child. This is a set of special human rights that apply to all people under age 18.

Child Safety

If you're concerned about the safety and wellbeing of a child, this page lets you know what you can do.

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Education Rights

If your child is having issues at school - from being stood down or bullied, to issues with a teacher or difficulty accessing special needs support - this page lets you know what you can do and where ...

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Media Rights

Article 16 of the United Nations Convention on the Rights of the Child (UNCROC) says that all children and young people “have the right to legal protection from unlawful or unreasonable interference w...

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